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How does SkyeSIM work?

You buy a plan before your trip, install it at home, and you're online at your destination the moment the plane lands.

Your trip · Bali

7 days

At home, 3 days before

eSIM installed

Took 2 minutes

On the plane

Airplane mode on

SkyeSIM waiting to land

Denpasar Airport

Connected · 5G

Local network, no roaming

Four steps and you're online

The whole process happens on your phone. No store visit, no card swap.

Choose destination
1

Choose destination and plan

Search the country you're visiting and pick a suitable data amount.

2

Install the eSIM

You get a QR code by email. Scan it in your phone settings.

3

Switch it on when you land

Turn on data roaming for the SkyeSIM line when you land.

4

Enjoy your trip

Maps, messages and photos work just like at home.

What to do at each stage of the trip

Pick a stage to see what to do right then — a short reminder of what to bring along.

At home, a couple of days before your flight

Get your phone ready

Install the eSIM at home over Wi-Fi. Your plan only starts counting once you activate it at your destination, not when you install it.

Check that your phone supports eSIM
Buy a suitable plan for your destination
Install the eSIM by scanning the QR code from the email
Don't delete the eSIM after installing it

How much data do you need?

Choose your trip length and how you use your phone. We'll estimate roughly what you'll need.

Trip length

How do you use your phone?

This is an estimate. Videos and video calls use the most data.

We recommend about

6 GB

7 days, normal usage. If you'd rather not count data, choose an unlimited plan.

View plans

If something doesn't work

The three most common issues and how to fix them.

Write to support

Internet won't turn on

Check that SkyeSIM is selected as your data line and that data roaming is turned on. Then restart your phone.

QR code won't scan

Enter the eSIM manually: the email has an SM-DP+ address and activation code you can copy into settings.

Data has run out

Buy a new plan for the same destination on our website. It comes as a new eSIM, installed the same way.

Questions about purchase and activation

Most plans activate automatically the first time your phone connects to a network at your destination. Installing it alone doesn't activate it.

Your next trip starts here

Choose a destination, install the eSIM at home, and be online the moment you land.